Accessible Information

​The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care, including NHS trusts and GP practices.

It ensures people with a disability or sensory loss can access and understand information – e.g. in large print or braille, or from a sign language interpreter.

When you register with us we will ask you if you have any information or communication needs and will look at how we can meet those for you. For example you may have information or communication needs relating to a disability, impairment or sensory loss. Your needs will be recorded on your medical record so that staff know what your information or communication needs are when we have contact with you.

If you have any information or communication needs please let us know.

Access to interpreters

The practice has access to a language interpreting service who can interpret a wide range of languages. This can be over the telephone or in person.

We can also access sign language interpreters via Co-Sign for hearing impaired patients. Please make any needs known to reception.

British Sign Language Explainers

Please click on the links below to see the information provided in a BSL video from Derbyshire ICB:

YouTube link to:  General Practice

YouTube link To: How to access urgent medical help

YouTube link to:  Access to Primary Care services